Notice

BRISBANE COVID RESTRICTIONS

As of 8:30am Monday, 10th of August 2021 – Customers are welcome to visit our warehouse or showroom. We ask that customers please adhere to the mandatory mask wearing requirements whilst on the premises and to please check in using the Check in Qld App or sign in manually.

Thank you for your cooperation.


Melbourne:

In compliance with current Victorian government restrictions, our show room is closed.

Click and collect ONLY

We thank you for your support of our business! Sorry for any inconvenience!

Return and Refund Policy

Super Rack offers 7 days cooling off period.  Within this time, you can return any products that are bought from Super Rack with any reasons, given that the product is:
  1. In the original packaging and in original state.
  2. Unused and completed.
Terms for returning
  • If the product is returned due to change of mind, we will charge 15% restocking fee.
  • Certain types of products, including but not limited to oversized products, if is delivered and needed to send back to us, customer will have to pay for the freight charge if product is returned due to change of mind.
  • All refund will be processed via Bank Transfer and usually takes 1 -2 business days.
For any enquiries, please do not hesitate to contact our customer service via sales@superrack.com.au